RECEPTION AND INTEGRATION CONTRACT BENEFICIARIES: YOUR OPINION MATTERS!

A Regional Reception and Integration Contract has been prepared by Métropole Rouen Normandie and its communes (Rouen, Déville-lès-Rouen, Isneauville, Elbeuf, Grand Quevilly, Saint Etienne du Rouvray, Petit Quevilly, Saint Pierre les Elbeuf, Saint Aubin Celloville), associations and the government since 2021 to assist refugees and legally resident newly arrived immigrants with their integration process in the region.

As part of its implementation, Métropole Rouen Normandie and several associations in the region are holding a consultation with contract beneficiaries. It has two aims:

to determine expectations in terms of support,
to get willing beneficiaries involved in a collaborative process to guide the contract.

For this purpose, an initial online questionnaire is offered to determine the needs and expectations of beneficiaries, so that we can improve the way that refugees and newly arrived immigrants are received and integrated in the Métropole region.

You can respond to this questionnaire completely anonymously. If you want to be informed about the outcome of this consultation, you can choose to provide your contact details.

QUESTIONNAIRE

1. Are you :

[1.1] A beneficiary of international protection from the Office Français pour la Protection des Réfugiés et Apatrides [French Office for Protection of Refugees and Stateless Persons]

[1.2] A legally resident newly arrived immigrant

[1.3] Neither

VOS DEMARCHES

2. What should be put in place as a priority to make the administrative formalities easier? [2 answers possible]

[2.1] Training to understand your administrative duties and rights

[2.2] Support from associations to complete administrative formalities

[2.3] Specific physical welcome in certain administrations

[2.4] Information in your native language

[2.5] Awareness amongst administrations and their agents on welcoming foreigners

[2.6] You have had no specific difficulties with administrative formalities

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3. What is your opinion on the accommodation available in the Métropole Rouen Normandie region? [only 1 answer possible]

[3.1] Easily accessible and high quality

[3.2] Easily accessible but poor quality

[3.3] Easily accessible but not suited to your needs

[3.4] Difficult to access but high quality

[3.5] Difficult to access and poor quality

[3.6] Difficult to access and not suited to your needs

5. Have you completed or are you completing training to learn French in the Métropole Rouen Normandie region? [only 1 answer]

[5.1] Yes, I have already completed training

[5.2] Yes, I am currently completing training

[5.3] No, I have not completed any training

5a. If yes, with which organisation? [Several answers possible]

[5a.1] An association

[5a.2] The university

[5a.3] A private organisation

[5a.4] Online courses

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5b. If no, why? [Several answers possible]

[5b.1] I was unaware of the options to learn French

[5b.2] I was aware of training, but I did not want help to learn French

[5b.3] The time to access training is very long (1 year or more)

[5b.4] The methods for teaching languages are not very effective

[5b.5] I prefer online courses

[5b.6] I do not have childcare

[5b.7] I do not have the time to attend training

[5b.8] I learned French alone/I am a French speaker

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VOTRE VIE QUOTIDIENNE

6. Do you find it easy to travel around the Métropole Rouen Normandie region? [only 1 answer possible]

[6.1] Yes, very easy

[6.2] Yes, quite easy

[6.3] No, not really

[6.4] No, not at all

6a. If no, what are the main reasons? [3 answers maximum]

[6a.1] Not enough or no public transport

[6a.2] I do not have enough income to travel about freely

[6a.3] I do not have a driving licence

[6a.4] I do not have a vehicle

[6a.5] I do not know the transport network well

[6a.6] I am not confident enough to travel alone

[6a.7] I am worried about getting lost

[6a.8] I am disabled

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7. In your opinion, what should be done to improve your children’s education (or your education)? [Open question]

8. Would you say that you are well informed about what is happening around you? [only 1 answer possible]

[8.1] Yes, I am regularly informed about local life

[8.2] Yes, I am aware of the main local information

[8.3] No, I am not well informed

[8.4] No, I do not really seek out information about local life

8a. If yes, which are the main ways you get information on local life [Several answers possible]:

[8a.1] My family

[8a.2] My friends

[8a.3] Daily media (newspapers, radio, TV)

[8a.5] Websites

[8a.6] Associations

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9. Since your arrival in France, do you take part in recreational activities in your day-to-day life [only 1 answer possible]?

[9.1] No

[9.2] Yes, I take part in recreational activities with an association (sport, cultural...)

[9.3] Yes, I take part in recreational activities outside organisations (attending shows, individual sport...)

9a. If no, why? [Several answers possible]:

[9a.1] The language barrier

[9a.2] Lack of money

[9a.3] Lack of information on recreational activities in the region

[9a.4] Not enough time

[9a.5] Travel problems

[9a.6] Recreational activities are not a priority for me

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YOUR SOCIAL LIFE

10. Since your arrival in France, have you managed to form relationships with new people in your day-to-day life? [only 1 answer possible]

[10.1] Yes, with lots of people

[10.2] Yes, but only with a few people

[10.3] No, only occasionally

[10.4] No, I have not formed any relationships

10a. If yes, who have you formed relationships with? [only 1 answer possible per group]

→
[10a.1] French residents in your city →	[10a.1] French residents in your city
[10a.2] Members of your home community →	[10a.2] Members of your home community
[10a.3]Members of another community →	[10a.3]Members of another community
10a.4 Les membres d’une association →	10a.4 Les membres d’une association

10b. If yes, on which occasions have you formed relationships? [Several answers possible]:

[10b.1] My children’s schools

[10b.2] Training

[10b.3] My workplace

[10b.4] Accommodation

[10b.5] Recreational associations

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10c. If no, what prevents you from forming relationships? [Several answers possible]:

[10c.1] The language barrier

[10c.2] The cultural barrier

[10c.3] The religious barrier

[10c.4] Not wanting to approach others

[10c.5] Not enough time to meet others

[10c.6] I am shy/reserved

[10c.7] There are few occasions and/or places to form relationships

[10c.8] A feeling of rejection of foreigners

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11. In your opinion, what would be the ideal measures to help you form relationships with local people? [2 answers maximum]

[11.1] Access to jobs/accommodation

[11.2] Supporting/creating reception associations

[11.3] Organising intercultural meetings

[11.4] Raising local population awareness on welcoming foreigners

[11.5] Having more information on local activities to be able to take part

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12. What skill/quality/talent/value do you want to share with local people? [Open question]

13. Depuis votre arrivée en France, que diriez-vous de votre état de santé ? [Vote par étoile]

[13.1] Physical health:

[13.2] Mental health:

13b. Comment a évolué votre état de santé depuis votre arrivée en France ? [1 seule réponse possible]

[13b.1] Physical health:

[13b.2] Mental health:

14. What could quickly improve your physical/mental health? [Open question]

VOS PERSPECTIVES

15. How do you see your future in the Métropole Rouen Normandie region over the next 10 years? Or do you have specific comments to share? [Open question]

[15.1] Métropole Rouen Normandie offers workshops on welcoming and integrating people in its region. If you want to be able to take part, tick this box.

[15.2] Tick this box to be informed about consultations organised by Métropole Rouen Normandie.

15a. Full name

15b. Telephone number

15c. Contact email address

15d. Commune where you currently live

VOTRE PROFIL

16. Gender:

17. Age

18. Socio-professional category

19. How long have you been legally resident in France?

[19.1] Less than one year

[19.2] 1 to 5 years

[19.3] More than 5 years

20. What is your standard of French?

21. If you receive support from one or several regional associations, please provide their name(s) [Free text]